Employment Service Complaint System Guidance

The Employment Service System Poster (fillable) (PDF) can be downloaded and filled out to display in each AJCC office.

State Monitor Advocate

The EDD’s State Monitor Advocate is responsible for monitoring the Employment Service Complaint System to ensure complaints are locally resolved or referred to the appropriate agency for assistance.

State Monitor Advocate Contact Information:
Carlos Rodriguez
Phone: 1-866-289-8356

AJCCs with EDD Complaint Representatives

All America’s Job Center of California℠ (AJCC) sites without co-located EDD staff should reference the appropriate Division chart below when populating the Employment Service Complaint System Poster to be hung in their office.

work2future Gilroy Job Center
Social Service Agency
379 Tomkins Court
Gilroy, CA 95020

LA/Coastal Division
Local Workforce Development Area AJCC Address Assigned EDD Complaint Representative
Los Angeles City West Adams WorkSource Center
2900 S. Crenshaw Blvd.
Los Angeles, CA 90016
Name: South Bay One Stop Business and Career Center - Inglewood
Phone: 424-419-4343
Email: wsbinglewoodinfo@​edd.ca.gov
Address: 110 S. La Brea Avenue, Room 503, Inglewood, CA 90301
Los Angeles County Alhambra AJCC - Affiliate to East LA/West San Gabriel Valley Comprehensive AJCC
104 S. 1st Street
Alhambra, CA 91801
Name: East Los Angeles/West San Gabriel Valley America's Job Center of California
Phone: 323-271-3249
Email: wsb122inbox@​edd.ca.gov
Address: 5301 Whittier Blvd., 2nd floor, Los Angeles, CA 90022
Los Angeles City Downtown/Pico Union WorkSource Center - Pacific Asian Consortium in Employment (PACE)
1055 Wilshire Blvd., Suite 900A
Los Angeles, CA 90017
Name: Verdugo Jobs Center
Phone: 818-409-0441
Email: WSBGlendaleInfo@​edd.ca.gov
Address: 1255 S. Central Avenue, Glendale, CA 91204
Los Angeles City Southeast Los Angeles Worksource Center
10950 South Central Avenue
Los Angeles, CA 90059
Name: Rancho Dominguez America's Job Center of California
Phone: 310-223-2901
Email: wsbcomptoninfo@​edd.ca.gov
Address: 2909 E. Pacific Commerce Drive, Compton, CA 90221
Los Angeles City Willowbrook AJCC - Affiliate to Rancho Dominguez Comprehensive AJCC
11737 Wilmington Avenue
Los Angeles, CA 90059
Name: Rancho Dominguez America's Job Center of California
Phone: 310-223-2901
Email: wsbcomptoninfo@​edd.ca.gov
Address: 2909 E. Pacific Commerce Drive, Compton, CA 90221
Los Angeles City Boyle Heights WorkSource Center
1505 E. 1st Street
Los Angeles, CA 90033
Name: East Los Angeles/West San Gabriel Valley America's Job Center of California
Phone: 323-271-3249
Email: wsb122inbox@​edd.ca.gov
Address: 5301 Whittier Blvd., 2nd floor, Los Angeles, CA 90022
Los Angeles City South LA - WorkSource Center
1512 W. Slauson Avenue
Los Angeles, CA 90047
Name: South Bay One Stop Business and Career Center - Inglewood
Phone: 424-419-4343
Email: wsbinglewoodinfo@​edd.ca.gov
Address: 110 S. La Brea Avenue, Room 503, Inglewood, CA 90301
Los Angeles City Northeast Los Angeles WorkSource Center
342 N. San Fernando Road
Los Angeles, CA 90031
Name: East Los Angeles/West San Gabriel Valley America's Job Center of California
Phone: 323-271-3249
Email: wsb122inbox@​edd.ca.gov
Address: 5301 Whittier Blvd., 2nd floor, Los Angeles, CA 90022
Los Angeles City Vernon-Central/LATTC WorkSource Center AJCC
400 W. Washington Blvd.
Los Angeles, CA 90015
Name: East Los Angeles/West San Gabriel Valley America's Job Center of California
Phone: 323-271-3249
Email: wsb122inbox@​edd.ca.gov
Address: 5301 Whittier Blvd., 2nd floor, Los Angeles, CA 90022
Los Angeles City Northeast San Fernando Valley AJCC
13356 Eldridge Avenue
Sylmar, CA 91342

Name: Riverside America's Job Center of California
Phone: 951-304-5677
Email: WSBARU161Riverside@​edd.ca.gov
Address: 1325 Spruce Street, Riverside, CA 92507